Shipping & Returns

Store Product Support FAQ

How long will it take to receive my order?
Regular shipments take 7-14 days.


Is there a guarantee on the merchandise?
Yes, we have a 15-day money back guarantee.


Where do I return merchandise?
keys to my castle
p.o. box 146
manahattan beach, ca 90267


How long will it take for a refund to be credited on a credit card?
Returns are processed within three business days. However, be aware that your bank may take up to 30 days to post the credit on your credit card.


Can I place an order by phone?
Yes, just call 310-546-5397. We’ll be happy to assist you!


What if I want to pay by check or money order?
Call us!


Where do I send my payment?
Send your check or money order to:
keys to my castle
p.o. box 146
manahattan beach, ca 90267

Who should I contact if I have a problem with my order?
Call 310-546-5397 or email us at: sales@keystomycastle.com
Snail Mail to:
keys to my castle
p.o. box 146
manahattan beach, ca 90267

© keys to my castle 2007